Company policy

1. GENERAL PROVISIONS

Our company SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS (NIP: 5242995816, KRS: 0001081601, ul. JANOWIECKA 17A/3, WARSZAWA, kod 03-887, poczta WARSZAWA, województwo MAZOWIECKIE. Tel: +48780092530. Represenativciel spánky: MYROSLAV BURYK, PESEL: 800423 23639 ) specializes in providing high-quality scientific editing, translation, formatting and other scientific services. Our goal is to meet the individual needs of each client by offering personalized solutions that meet the highest quality standards. By using our services, the client accepts the conditions set forth in this policy, which ensures harmonious and effective cooperation.

2. ORDER REVIEW TERMS

Usually, cooperation with us begins with the client submitting a standard application regarding the need for scientific consulting, which is considered within 3 working days. The received publication consulting order takes from 6 to 18 months, depending on the quartile of the scientific journal. Order fulfillment terms, depending on the quartile of the scientific journal:

quartile 4 (Q4) up to 6 months;

quartile 3 (Q3) up to 10 months;

quartile 1-2 (Q1-2) up to 18 months.

3. CONFIDENTIALITY

Data security and privacy is a priority for SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS. All personal information and materials for editing or translation are stored in a secure form and are not provided to third parties. We have taken all necessary measures to ensure that your data is protected from unauthorized access, use or disclosure. Personal data and documents of customers are not transferred to third parties without prior consent.

4. INTELLECTUAL PROPERTY RIGHTS

Intellectual property rights to research papers submitted for editing remain with clients. SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS does not claim copyright or other intellectual property rights in materials provided by clients.

5. PROHIBITION OF PLAGIARISM

SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS categorically opposes and does not tolerate plagiarism. All our services are provided in accordance with standards of academic ethics and academic integrity.

6. RESPONSIBILITY FOR THE CONTENT

Clients are fully responsible for the content and presentation of the provided works. SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS only provides editing and improvement of academic work without interfering with its original content.

7. FILE SHARING POLICY

Clients are fully responsible for the content of the transferred files. SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS only edits and corrects scientific work without interfering with its original content.

8. CANCELLATION OF ORDER

The process of canceling the order can take place before the publication is approved by the magazine, which is separately informed to each client. In the case of a legal request to cancel an order, SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS guarantees a refund within 1 working week. Upon the agreement of the parties, the firm may keep a part of the payment clearly defined by the parties to cover the costs of the project.

9. REFUND POLICY

SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS offers a flexible cancellation policy for editing and publication support services. If a project is cancelled, the client may receive a partial or full refund, depending on where in the process the cancellation was made. To ensure transparency and fairness in our dealings with customers, the refund policy is clearly set out below.

Package/service statusCancellation fee (%)
Work on the project has not yet begun0%
Work has started on the package/service, up to 25% of the work has been completed25%
The provision of the package/service has started, up to 50% of the work has been completed50%
The provision of the package/service has started, up to 75% of the work has been completed75%
The package/service is ready100%

10. REFUNDS AFTER REFUSAL

In case of cancellation of the project, SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS undertakes to return funds according to the above scale. Customers must contact our support team to initiate the refund process. Refunds will be made within the specified period after confirmation of the cancellation of the project.

11. SUBMISSION OF COMPLAINT

Customers can file a complaint after the company has fulfilled the order within 1 month. Complaints can be submitted to e-mail: eujini.org.pl@gmail.com or by phone: +48780092530 in the name of MYROSLAV BURYK. The deadline for considering a complaint is at least 3 working days.

12. CHANGES IN POLICY

SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS reserves the right to change company policy. Any changes in the company’s policy will be reflected on the official website.

13. CHANNELS OF COMMUNICATION

By sending us information about possible communication channels, including an email address, you confirm your consent to regularly inform SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS about updates, news and offers related to our services and activities. The user has the option to unsubscribe at any time and we will stop sending emails immediately. Respecting your right to privacy, we ensure that your data is used in accordance with your wishes and privacy requirements.

In the event of technical problems with the delivery of emails, we reserve the right to use alternative communication channels provided by the user.

14. ELECTRONIC FILE EXCHANGE

SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS guarantees that the exchange of electronic files takes place within the agreed terms. If you have not received the electronic file within the specified time, please contact us immediately. We also recommend checking your Spam folder, as some messages may be automatically filtered by postal services.

* To edit information in .PDF format, it must be presented in one double-spaced column. In case of non-compliance with these requirements, we reserve the right to reformat the file into .doc or .docx format in order to preserve the quality of the edited document and the clarity of the changes made.

15. DELETING DOCUMENTS

SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS fulfills its record keeping obligations in accordance with the internal rules and regulations governing our business. If you wish to have your files removed from our systems, please send us a request by email.

16. WEBSITE

The SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS website is the property of the company and is protected by international copyright and trademark laws. Any use of the materials on this site, including modification, copying, reproduction, republishing, downloading, publication or distribution without permission is strictly prohibited. Materials from this site may be downloaded for personal, non-commercial use only.

17.  FINAL PROVISIONS

SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS reserves the right to terminate service to a customer without notice if the customer violates the terms of service or acts contrary to our service standards. By using the services of SP Z O.O. EAST EUROPEAN ASSOCIATION OF SCIENTISTS, the client agrees to comply with all terms of service provision. If the customer does not agree with any of the terms or is dissatisfied with the website, the customer’s only option is to stop using the website and the services.

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